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Nigeria internet users to get 14-day grace to roll over unused data

Internet data subscribers in Nigeria will soon enjoy a 14-day window to roll over unused data according to a statement by the Nigerian Communications Commission, NCC on Monday in Lagos.

Executive Vice Chairman of NCC, Umar Danbatta, dropped the hint during the NCC special day at the just concluded 2017 Lagos International Trade Fair.

Danbatta said that subscribers would be given the 14 days grace, even if they do not renew on the date of expiration of their data.

He said that this would stop the present practice where subscribers would lose the entire unused data if they failed to renew on the date of the expiration of the present subscription.

According to him, NCC recognises that telecommunications services are very important to the nation’s development.

“NCC also recognises more importantly, that the consumers of telecommunications services deserve to get value for their money.

“NCC also recognises that consumer should be treated as a very important stakeholder in the scheme of things as far as service delivery is concerned.

“Let me recall that in the 8-Points Agenda of my administration, the issue of empowerment and protection of the consumer occupied the sixth position.

“The vision in this agenda is to protect consumers from unfair practices through availability of information and education to make informed choices in the use of ICT services.

“The strategy which we have adopted in achieving these agenda is to strengthen initiatives to educate and inform consumers in the use of communications,’’ he said.

He also addressed health issue concerns regarding the installation of communication mast within residential neighbourhoods.

“We have continued to use the mass media to create awareness about these consumer centric solutions and enlighten consumers that telecommunications masts and towers do not cause health hazards as a lot of people think.

“The commission still maintains that the World Health Organisation (WHO) has affirmed that no result of any such Hazard has been established against base stations.

“Therefore, any individual or community adducing such reasons to deny Right of Way (RoW) to the telecommunications companies and prevent them from expanding services are invariably contributing to the poor quality of service in the network,” he said.

 

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